One of my cats loves this. The other is terrified of the noise it makes. It's so loud! I can't decide if it's broken or meant to be this way? I see other reviews which talk about the noise but sometimes it quiets down and seems to move much more quietly. Mostly though it sounds like a machine gun!
Sarah, Warwick - 15th December 2011
Firebox says: Hi Sarah, if you feel the item is faulty please give us a call on 0800 044 5010 or email email@example.com. It certainly shouldn't sound like a machine gun!