The first and only disappointment from Firebox. I cannot understand the high rating. The idea is great but no matter how hard you try, there is NO WAY of removing the inside bucket easily. To get to the ice is almost impossible. Following the instructions, trying our own methods makes no difference, it is always an extremely annoying struggle. Also the materials and manufacturing quality definitely doesn't justify the steep price. Save your money and rather buy something else from Firebox. I can guarantee you will hate this. Unless you are looking for a plastic bottle cooler.
Mark, Dublin - 2nd October 2011
Firebox says: We're really sorry to hear that Mark, please do get in touch with your order details and we can help resolve this for you!