I bought this for my girlfriend, who loves it, but there seems to be a bit of a problem with the closing mechanism. The metal catch that holds the umbrella shut only juts out by about a milimeter, so the umbrella quite often opens without pressing the release button. Is this normal?
Alec, Manchester - 5th September 2011
Firebox says: That doesn't sound normal Alec, please drop us an e-mail to email@example.com with your order details and we'll have a look at it for you.