I ordered this item yesterday, and I was really pleased with the service Firebox offered - the postage was cheap and the item turned up in the post today. However, the Nite Glowring I ordered seemed to be nothing like some of the pictures - I took it into a pitch black room and it didn't seem to be glowing at all, and after 10 years I very much doubt this will be glowing.
Ed, Honiton, Devon - 11th July 2012
Firebox says: Hey Ed, that doesn't sound right. Please drop us a line with your order number and a few details of the problems you've had to email@example.com and we will see what we can do for you.