Free Delivery - with mainland UK orders over £100
Hey big spender. Our free delivery service will be with you within 3 working days. Your package will be sent using a courier and will require a signature. All the info you need will be sent in your despatch email as soon as your package has left our warehouse.
Standard Delivery - Non-Tracked - £2.99
Orders sent using our Standard Non-Tracked Service are delivered by TNT
This service is only available on very light/small orders. Orders sent using our Standard Non-Tracked Service are delivered by TNT Post/your usual Royal Mail postie. It shall generally be in your hands within 4-5 working days and will not need a signature.
P.S. We try our hardest to despatch all orders within 24 hours (depending on what time you placed yours).
Standard Delivery - Tracked - £4.49
Orders sent using our Standard Tracked Service are delivered by Yodel. It shall generally be in your hands within 4-5 working days and will need a signature. P.S. We try our hardest to despatch all orders within 24 hours (depending on what time you placed yours).
Courier – Next Day Delivery - £5.99
Orders sent using our Courier (Next Day) Service are delivered by Yodel. It shall be in your hands the next working day (if placed before 7pm) between 7am and 9pm. It will need a signature too. All the info you’ll need shall be sent in your despatch email once it’s left our warehouse.
Channel Islands, Northern Ireland, Highlands and Islands
Where possible we will despatch orders to offshore locations and the Highlands using TNT post and various Courier options. Please be aware that some larger/heavier products and orders can incur additional charges.
Your delivery options will be displayed on the checkout page and will be worked out depending on your shopping basket.
Are you the last-minute type? No problem. If you’re in the UK you have until these times for your order to leave our warehouse on the same day:
If you’re placing an order to be shipped outside of the UK, you have until the following times for your order to leave our warehouse on the same day:
If you miss any of these times (time to get a watch), your order shall be sent out the following working day.
We want to be able to deliver all of our products to every country in the world, but unfortunately at this moment it’s not possible. Sorry.
This is usually due to shipping restrictions such as; electronic components, alcohol, food and even size and weight (in some rare cases).
Please don’t take this as thinly concealed xenophobia. We are doing everything in our power to improve this so in the meantime please take advantage of those products we DO ship to your fine, upstanding nation. Thanks for being nice about it.
Good question Captain Planet. Head on down to your local recycling centre to drop it in for free and feel good about yourself. Your nearest one can be found here.
A huge amount of electrical waste can be recycled or repaired instead of ending up in landfill, which can leak naughty substances into the soil that can harm us and other wildlife. If your electrical item is recyclable, it shall be marked with a crossed-out wheeled bin symbol. This is a little heads up that it shouldn’t just be dropped into your regular household bin.
As we’re a caring bunch we fully back The Waste Electrical or Electronic Equipment (WEEE) Directive by financially supporting the national network of WEEE recycling centres setup by your local authority. This is achieved by being members of the national Distributor Take-Back scheme (DTS) to encourage you to make use of this free service and to maximise the amount of environmentally friendly recycled items.
The Firebox.com Referral Program allows registered Firebox.com users (a “Firebox.com User”) to earn Referral Voucher Codes toward future purchases by referring friends to Firebox.com.
To participate, Firebox.com Users must agree to these terms, which become part of the Firebox.com Terms of Service.
Firebox.com Users can earn Referral Voucher Codes towards future Firebox.com purchases if: (i) a referred friend clicks on their referral link to create a valid new Firebox.com account that complies with our Terms of Service; and (ii) the referred friend completes a Qualifying Order as a new customer.
The Firebox.com User may not refer themselves or create new accounts to qualify for the referral voucher code.
The referring Firebox.com User will be sent the Referral Voucher Code amount described in the accompanying promotional materials.
A Qualifying Order must be placed on items that are in-stock (excluding gift vouchers and discounted products). It must be placed and paid for via the Firebox.com website, and the qualifying order must be shipped to the referred friend before the Firebox.com User can receive their Referral Voucher Code.
Referral Voucher Codes will automatically appear as a voucher code on the Firebox.com User’s dashboard page and it will also be sent by email, and must be used on a Qualifying Order within one year from the date they are issued. After one year, the Referral Voucher Codes will expire. Referral Voucher Codes may not be used in conjunction with additional codes or discounted products. Referral Voucher Codes may not transferred or exchanged for any cash or money.
Referral Voucher Codes may not be earned by creating multiple Firebox.com Accounts. Referral Voucher Codes accrued in multiple Firebox.com accounts may not be combined into one Firebox.com account. Referral Voucher Codes may be used only one at a time, Firebox Users may not accrue Referral Voucher Code amounts and use them in one order.
Referrals should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving these invitations. Referral links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as coupon websites, Reddit, or Wikipedia).
Referred friends that have signed up using a valid referral link will also receive a Referral Voucher Codes toward their next Qualifying Order on Firebox.com. The standard Referral Voucher Code is £5 (or its local currency equivalent* if we support it).
A referred friend may only use one referral link. If a referred friend receives referral links from multiple Firebox.com Users, only the corresponding Firebox.com User of the referral link used by the referred friend will receive Referral Voucher Codes.
If any provision in these terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.
Firebox.com may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time for any reason.
We reserve the right to suspend accounts or remove Referral Voucher Codes if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals as deemed fair and appropriate.
We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the Firebox.com.com website, applications, or services, which are effective upon posting. Continued participation in the Referral Program after any modification shall constitute consent to such modification.* The referral’s local currency equivalent voucher amount will be calculated using a system-wide rate, known as the base exchange rate, for currency conversion using data from one or more third parties. We regularly update the base exchange rate, but it may not be identical to the real-time market rate.