Customer Reviews

We're committed at to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Your customer service is outstanding. I will be recommending you to everyone."
Katherine Burden - Jan '16

"Your customer service is awesome. There was a problem, you told me about it, you apologised for it and you made things right. I will definitely shop with you again. "
Lizzie Bousfield - Jan '16

"Amazing customer service as always."
Jo Andrews - Jan '16

"Firebox have the best and most efficient customer service I have come across so far! "
Josh Clarke - Jan '16

"Fantastic customer service and speedy returns and replacement service. "
Deborah Isaac - Jan '16

"Love firebox, they always have a fantastic range of unique products and give great service :)"
Catherine - Jan '16

"As always a pleasure to order from firebox as the products are unique"
Ian - Jan '16

"Excellent, I have ordered several times from firebox, and they always deliver!"
Andrew - Jan '16

"I do my xmas shopping with Firebox every year & they never let me down. Order a bunch of cool stuff then figure out who to give it to later!"
Tim - Jan '16

"The package arrived quickly and the website keeps in touch with emails that are sassy and fun to read."
Declan - Jan '16

"Smooth and reliable as usual!"
Ben - Jan '16

"Wonderful. You guys sense of humor is an added bonus to your wonderful products. Much love from across the pond."
Nancy - Jan '16

"My experience was unique and filled with kindness and humour"
Floranne - Jan '16

"Delivery and customer service was great "
Leanne - Jan '16

"Extremely positive. Super fast service and friendly staff. Will definitely buy from Firebox again! "
Madelaine - Jan '16

"Love ordering from Firebox, there's always a great selection of goodies, reasonably priced, and fast shipping!"
E - Jan '16

"Firebox is amazing, I'm an unusual person who likes to give unusual gifts and I can normally find something for everyone at firebox."
Dionne - Jan '16

"Fun and fantastic! Great support at all times and fab products!!"
Jillian - Jan '16

"Good experience ordering with firebox, good communication as to when parcel was coming and quality present received at the end "
Matilda - Jan '16

"Excellent and I love your quirky emails. Will definitely recommend you and purchase from you again "
Diane - Jan '16

"I loved it, the order arrived quickly, and it was easy to order, no problems with anything, confirmation email and a shipping email"
Dogg - Jan '16

"Wonderful. It is a pleasure to deal with a sophisticated company with top notch communication skills."
Theresa - Jan '16

"Excellent service as always. Speedy Delievery. Great Produce. Wonderful Company Values."
David - Jan '16

"Always love using the site, such fun and interesting products "
Alicia - Jan '16

"Firebox is just great. I often have a peep to see what new things they have. Would and have often recommended your services."
Taylor-Marie - Jan '16

"Great experience. I'd definitely use Firebox again"
Anne - Jan '16

"Great speed of delivery especially at the busy time of year and overall packaging was a nice surprise"
James - Jan '16

"I love firebox great for presents for people with a sense of humour"
Charmaine - Jan '16

"Very good. I would use Firefox again without hesitation and recommend it to my family and friends."
Bob - Jan '16

"Absolutely brilliant. Congratulations on making one of my Christmas purchases such a wonderfully entertaining experience. Firebox you're fab"
Helen - Jan '16

"Great! From placing the order to adding Crap Wrap, Firebox always delivers!"
Duncan Wilkinson - Jan '16

"Painless and joyful"
Geoff - Jan '16

"The flawless ordering and delivery service from Firebox is undisputed. What elevates the experience is the witty humour. Absolutely divine."
Rumman - Jan '16

"Hands down the best site I used to buy gifts. Arrived next day & packaged well. Will recommend to everyone.Top site for purchases. Love it !"
Sharon - Jan '16

"Excellent as always "
Martyn - Jan '16

"The quality of my orders was excellent, and arrived well in time for Christmas Day. I'll not hesitate to order from Firebox in future."
Annette - Jan '16

"Fantastic products! some brilliant ideas for Christmas presents this year, all delivered super quick! Well done Firebox :-)"
Sarah - Jan '16

"Best service I've had with online shopping!"
Amy - Jan '16

"absolutely tip top, easy to order, packaging prestine and contents was delivered in a matter of days well done firebox "
Adam - Jan '16

"Firebox rock. As always!"
Lee - Jan '16

"Love you guys. Have been ordering from you for years and will continue to do so. "
Liam - Jan '16

"I've bought a few items from firebox this year, they've all been fab quality and I've enjoyed the uniqueness of them all. "
Sophie - Jan '16

"Very easy, simple to use and fun service. Super down to earth customer service all round and overall my favourite place to buy gifts."
Liam Touhey - Jan '16

"Great. I find the whole experience very easy and hassle free. Lots of stuff that was quite unique "
Genevere - Jan '16

"You guys never fail to deliver on time, always unusual, fun gifts, best customer service a gal could wish for. Hot damn, love you guys"
Anna - Jan '16

"Top notch as usual, great items and greater service"
Henry - Dec '15

"Every item was just as fantastic as originally understood to be and even more so, I can't wait to see what other products come out next."
Kortney - Dec '15

"I think I love you. The humour, the thoughtful gift of free Haribos, great quality and fast delivery. What more could I possibly want"
Susie - Dec '15

"Loved purchasing from Firebox, always an easy pleasure. And the little pack of Haribo included in the parcel gave a welcome sugar rush."
Lou - Dec '15

"I love your product descriptions and your sense of humour. It's always fun looking through your catalogue online."
Alison - Dec '15

Show all 3504 customer reviews