Customer Reviews

We're committed at to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Great! Loved the order updates - made me laugh!"
Carole - Nov '15

"Love firebox. Wil be purchasing again from them. I live in the USA and shipping wasn't a problem"
Jennifer - Nov '15

"Probably my favourite website"
Sarah - Nov '15

"I wanted fun stocking fillers and found just what I needed. Order placed and amazed when received next day. Nice fun site."
Stephen - Nov '15

"Amazing. And I just love your emails!"
Valerie - Nov '15

"Great customer service...extremely entertaining;) fast delivery,would definitely recommend!"
Kate - Nov '15

"This was my 1st experience with FireBox and will definitely be using again. So easy and great to deal with."
Paul - Nov '15

"Very good. Enjoy the attention to every aspect of ecommerce detail, and the copy is amazing."
James - Nov '15

"Will definitely be ordering from here again and again. Excellent products and very different. "
Tina - Nov '15

"Firebox never let me down! This was delivered fast and is of exceptional quality. I'll be buying more cool stuff soon! Thanks guys!"
Kirsty - Nov '15

"I would order from Firebox again in a heartbeat!! Everything about the experience was quick, easy, and the emails put a smile on my face! "
Amy - Nov '15

"I love the whole Firebox experience; the products, the emails, the sweets!!"
Andy - Nov '15

"Always love Firebox - such a great collection of things and always delivered quickly. I regularly recommend Firebox to friends!"
Katie - Nov '15

"Excellent as usual."
Ian - Nov '15

"Fantastic, i loved the witty emails made me laugh out loud and the extra Haribo sweets in the packing great extra touches that make me want to buy more :) "
Elaine - Nov '15

"Excellent service."
Dawn - Nov '15

"What's not to love about Firebox?? From the humour to the fab products firebox makes me happy!!"
Amie - Nov '15

"Very good, I love the hilarious emails and will be buying from here again. And free Haribos - bonus! :)"
Lisa - Nov '15

"It's the first time I've ordered from Firebox and I loved it. The packaging was great, delivered way before I expected it."
Maria - Nov '15

"Very good."
Dan - Nov '15

"It was great and the customer service is outstanding."
Josh - Nov '15

"Overall they couldn't be more helpful.I had an issue with a different order before and it was resolved in minutes. Will always use Firebox."
Martin - Nov '15

Valerie - Nov '15

Sandra - Nov '15

"Never had a bad experience. Very good as always. "
Sal - Nov '15

"Excellent and supported by hilarious emails!!"
Karen - Nov '15

"Faaaaaaaaaaaaaab firebox you've been wonderful and I want to marry you xxx"
Ellie - Nov '15

"Firebox is fab from start to finish, great customer service and delivery "
Stacey - Nov '15

"Great as always!"
Amy - Nov '15

"Excellent. Firebox always has awesome items that are delivered promptly and packaged well."
Coreen - Nov '15

"Love shopping on firebox for the range and the service. Everything comes really quickly and in top condition."
Kate - Nov '15

"Very good, easy to order, great selection and fast delivery"
Derek - Nov '15

"Ordered one day and it arrived the next, great service and the wording of the follow up emails made me smile. "
Sharon - Nov '15

"Excellent website and quick delivery. "
Paula - Nov '15

"Excellent products, service and delivery time. I love and have recommended to all my friends!"
Jennifer - Nov '15

"Great! Always comes in handy for Christmas"
Matthew - Nov '15

"to be honest it was surprising and fun with loads of interesting stuff and fun emails"
Stephen - Nov '15

"Great service, made the online shopping experience that bit more fun with quirky emails and delivery notes. Happy with all products!"
Susan - Nov '15

"Always awesome service. Great range of products at great prices. Items always arrive on time, and usually before the expected delivery date."
Donna - Nov '15

"Very happy with all my interactions with Firebox, emails are very funny. "
Lindamarie - Nov '15

"I think you guys and your products are awesome, thanks for everything."
Kelsey - Oct '15

"My overall experience was great, particularly the delivery person who called me to ask where to leave the parcel when I wasn't in."
Claire - Sep '15

"Amazing from start to finish. Excellent customer service and cheerful updates!"
Dominic - Sep '15

"Firebox has always been a go-to site for crazy and wonderful items. The experience I receive is never anything but great!"
Philip - Sep '15

"My Firebox transaction was flawless - rapid delivery, well packaged and a free pack of sweets!? This is the stuff dreams are made of!"
Joseph - Sep '15

"Enjoyed the Firebox experience, from the language of the emails used, through to the Haribo gift in the box. All nice personal touches. "
Shar - Sep '15

"Thanks very much for your incredible customer service. I'm very impressed with the speed and follow up from your entire team"
Alan Mackie - Sep '15

"Absolute Legends"
David - Sep '15

"Fantastic! Great communication, fast delivery and awesome products!! Never used them before but definitely a life customer now!"
Dorce Force. - Sep '15

"My first time with Firebox. I love the text style in your communication, the rest was equally perfect. You got me as a new customer!"
Daniel - Sep '15

Show all 3400 customer reviews