We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...
"Well am I impressed, or what? I ordered the bat t-shirt yesterday afternoon, and hey presto I got my parcel this morning!! Firebox Rules OK!!"
"What fantastic service. Communication regarding my order couldn't have been better! Will definitely be ordering again :)"
"Thank you very much. I can only praise the customer service team! Once again many thanks."
"You have the best customer service I have ever experienced!!!"
"Many thanks for your prompt delivery, fab service and wonderful variety of products"
"Thanks for excellent customer service and the personal approach, I will certainly be buying again from you thanks."
"The pie was an outstanding success, comfortably upstaging a wedding cake. I can't thank you enough. Please pass on my gratitude to the bakers"
"Just wanted to let you know that I'm really happy with the Instagram prints and I'll definitely be ordering again in the future"
"Thank you for very impressive customer service! Easily one of the best examples of customer service I have ever encountered"
"just wanted to thank you for the exceptional service, I'll be telling all my friends about you!!
"I am honestly amazed, I already received my package today!
"Firebox has now been promoted to the websites listed on my browser home page and I will share the love!
"Just wanted to say that is the best order confirmation i have had, made me chuckle, nice one :O)"
"I am so impressed by the quick and efficient way you completed my order all though it was only small you made me fell like a special customer as usual.
"Having experienced English bureaucracy and customer service first-hand, I meant what I said about your service. It's first class"
"This mob can't be Poms. They're way too efficient - AND they have a nice friendly approach to customer service."
"I think you're just about tops on customer service"
"I just wanted to say a big thank you for the excellent customer service I have received from your company.
"Thank you for the great service, by far the best and quirkiest company I have used!
"That was very impressive service! "
"Superb range of goods on your website, I've always liked Firebox and will happily shop with you again (after pay day)!"
"I'm just more impressed every time i shop with you !
"James was super helpful and deserves promotion or at least a pint and some sweeties :)"
"Best customer service team I have ever come across."
"Thanks for great service Firebox
"Thank you so much for the prompt service and delivery of my Baconnaise and Bacon"
"Thank you again for your brilliant customer service.
"I just wanted to let you know that I have strong feelings for you too.
"I shall be recommending Firebox to everyone."
"Top customer service.Love you lots :) "
"You certainly know how to keep your customers happy, can't wait to buy more products from yourselves.
"Thank you so much, you guys are always so helpful. Top class customer service! Thanks again"
"Wow that is fab customer service, I will definitely use your company again! "
"Thank you very much for the excellent service. I'll be back in the future :)"
"Your service is amazing"
"Great customer service as usual"
"What exemplary customer service!"
"I'd just like to state your customer service, speed of delivery and updates on delivery are outstanding, far better than any other online shopping I've experienced."
"YOU ARE SIMPLY PERFECT THE WAY YOU ARE"
"Perfect customer service as always! Thank you so much!"
"Firebox = excellent!!!"
"Thanks again for the brilliant customer services, it's to be commended truly!"
"Your customer service is excellent."
"You went above and beyond. Thanks again!"
"I wanted to congratulate you on your quirky and original confirmation email!
It put a smile on my face and makes a pleasant change from the usual mundane confirmation notes.
I will certainly buy from you again! "
"I've been impressed with Firebox from the start."
"Thank you for a terrific service!"
"Many thanks for your fast replies and excellent customer service!"
"Thanks for the help and amazing customer service!"
"Thank you very much indeed for your excellent customer service. I will be back!"