Customer Reviews

We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Extremely good products and service. I will definitely be ordering again. "
Carl - Dec '16

"Amazing service, informative and customer orientated. Also love the more human like touches to the emails rather than robotic auto-responses"
Stephen Johnston - Dec '16

"I love firebox and haven't had an issue in all the years I've been a customer .... that's a lot of years too!"
Rebecca - Dec '16

"Excellent. I love the funny emails I get and the products that are offered. Firebox is unique and makes sure the whole experience is fun"
Hannah - Dec '16

"I always enjoy ordering from Firebox....you make parting with my money seem not so bad! (And you gets free sweets)"
Hannah - Dec '16

"The best shopping experience I've ever had, EVER! Firebox is the one stop shop for the weird and wonderful. I'll be back soon. Love you guys"
Adam - Dec '16

"Brilliant, I cannot rave enough about the staff, products and service - I'm telling every one!"
Isabel - Nov '16

"Very happy with the gifts I have bought for people's Christmas presents. Something unique and different"
Ainsley - Nov '16

"The tone of the website and the emails just make me really happy."
Oliver - Nov '16

"Prompt delivery in great condition, which is more than I can say for a lot of Xmas stuff I ordered elsewhere. Well done Firebox!"
Katy - Nov '16

"I was really pleased with Firebox's service and I will definitely be shopping with them again. (My wallet weeps) "
Tina - Nov '16

"I Use firebox regularly especially around Xmas as there's always something great. Brilliant products, excellent service, speedy delivery."
Katie - Nov '16

"I really enjoy shopping with firebox, even the emails are good!"
Sian - Nov '16

"Great experience, love purchasing things through firebox. Not only are the gifts unique and quirky but Firebox makes you feel great too!"
Jane - Nov '16

"I just love the way you describe everything on Firebox ....really want to buy everything. Super Superb! "
Ann - Nov '16

"Shopping with Firebox is always quick,easy and convenient "
Saul - Nov '16

"I've ordered before and never had a bad experience me and my boyfriend love the craziness that is firebox"
Wayne - Nov '16

"Very happy with my experience, easy to use website, good prices and delivered in a good condition and swiftly, couldn't ask for much more "
Georgia - Nov '16

"Fantastic service from start to finish. Friendly website and brill communication at all times"
Francesca - Nov '16

"10/10 as always. I can't recommend enough."
Chris - Nov '16

"Firebox is great, funny gifts, I've used this company for years, would and have recommended"
James - Nov '16

"Fantastic, your emails made me chuckle, delivery was really fast, it really was a pleasure from start to finish"
Russ - Nov '16

"my Firebox experience was good i love the website its easy to use and has fun comments throughout i always recommend to my friends"
Amy - Nov '16

"Awesome, the website is probably one of my favourites, it's very funny! "
Holly Peterson - Nov '16

"I love Firebox! They're my go-to site for anything a bit weird. Good-weird, though, y'know."
Elise - Nov '16

"Absolutely fantastic, definitely like no site I've ever used before but in the best way, 100% stands out!"
Clare - Nov '16

"spot on really, not a bad word about it. love the attitude the company presents, nothing but kind words and humour from start to finish"
Fran - Nov '16

"I hadn't used Firebox for a few years, but the service is still great."
Kevin - Nov '16

"Ace, love Firebox & their customer service is exceptional."
Hidayah - Nov '16

"Love the descriptions and great website. You guys are awesome!"
Sean - Nov '16

"Always pleased with Firebox, my go-to site for unusual gifts"
Jodie - Nov '16

"I like the wording of your notice of despatch it's very witty and refreshing keep up the comments it's very good for customer care "
Rosemary - Nov '16

"Great different products, easy to use website and ordering system, fast and secure delivery."
Stacey - Nov '16

"Firebox is immensely easy to navigate, your gift finder works perfectly 👌 "
Nicola - Nov '16

"The guys at Firebox have nailed it! As a long term customer Firebox is the first port of call for me for any gift! Brilliantly different "
Steve Moralee - Oct '16

"Always a pleasure, never a chore. The witty/funny messages make the experience."
Rebecca - Oct '16

"Very good! The item turned up in a short space of time and the packaging meant that it was all in one piece when it did arrive! Happy days! "
Olivia Homar - Oct '16

"Firebox met and exceeded my expectations. I used it to deliver gifts in two different countires and in both cases they arrived fast and safe"
Marta - Oct '16

"FireBox have great products and provide fabulous customer service from ordering to delivery "
Jane - Oct '16

" I'm impressed with my items, the speed of service, the ease of ordering and the quick response from customer care."
Samantha - Oct '16

"Easy. Fast and funny as hell as always :D"
Vikki - Oct '16

"Excellent. Fast delivery. Free lollipop in package, what more could a girl want?"
Victoria - Oct '16

"Fast delivery, and make buying Christmas and birthday presents more exciting! Plus, you get a reputation for being an awesome gift giver : )"
Lizza - Oct '16

"Absolutely incredible! Honestly your products are amazing! "
Emily - Oct '16

"Exceptional. I never thought I'd describe ordering an item online as a fun experience but here we are...."
Samuel - Oct '16

"Great site for "out of the ordinary" items, stocking fillers etc :O)"
Rhoda - Oct '16

"Excellent ordering experience and communication from Firebox. Also, I really like the humour of their website and communications. "
Ali - Oct '16

"Fantastic! Very quick very efficient and good at communicating each stage of delivery :) "
Helen - Oct '16

"Amazing. I love Firebox, always have, always will. Never had a problem, customer service is genuinely lovely also. Brilliant site."
Kat - Oct '16

"I love the way usually boring texts and emails are written. Firebox makes it way more fun and I wish I could get emails from them every day."
Ellen - Oct '16

Show all 3775 customer reviews