We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...
"I've got to say I have rarely experienced this level of customer service in the retail sector. Well done on getting it just right."
"Thanks so much! Your company attitude restores my faith in customer service!"
"Excellent service. Speedy response. Smashing."
"Best customer service I have had in a while and I will be a regular
"Tip top customer service as ever."
"Shining example of great customer experience."
"Thanks for your amazing customer services!"
"Great stuff. I can't argue with the service you guys give. Top class."
"Exceptional customer service."
"Can I just say, your customer service is genuinely awesome."
"You're certainly one of the best companies I've dealt with, keep up the good work!"
"Yet again, brilliant service from Firebox, can't be more pleased. "
"I will undoubtedly order from you again after such first class customer service."
"Best customer service I have ever had."
"Phenomenal customer service."
"Just carry on being awesome, great and totally incredible people. "
"Brilliant customer service from you."
"Very impressed with the Firebox service and experience."
"This is the best mail order customer service I've ever experienced."
"Thanks for a great service! I will definitely be ordering from you again. "
"Thank you for this great service, I'm very impressed! "
"I can see why Firebox has a reputation for excellent customer service as what I have experienced is second to none."
"One of the best online companies I have ever used. Prompt service, first and foremost. Wonderful and funny emails sent from order to receipt. I very rarely comment on service but you have surpassed any others. Well done Firebox! A truly professional and fun company to deal with, thank you."
"Seriously? Nothing! Great experience with really good customer support."
"Your company continues to amaze me, keep it up!"
"Lovely to have some great customer service in this day and age.
"Really appreciate the excellent customer care."
"Thanks again for the most impressive customer service!"
"I think your company is great."
"Thank you for great service."
"I have to say your company's customer service is absolutely stunning which is hard to come by nowadays I think."
"I couldn't be happier with the friendly and professional service I received from the customer services email team"
"May I just congratulate you all on excellent customer service."
"Great customer service! I will definitely order from Firebox again!"
"Regardless of the outcome you guys win at all levels of customer service and should be an example to any business."
"Dealing with your company was a complete pleasure."
"It is great customer service and I will definitely use Firebox again."
"Thanks so much for your above and beyond service, quick response time and general epic-ness!"
"Best customer service I've received yet! "
"Can I just add that I am very happy with your customer service? You guys are great!"
"Thank you very much for making this so easy. I truly appreciate your customer service."
"Keep it up guys, your service is the best."
"I absolutely love Firebox, amazing products and fantastic staff."
"Thanks Firebox team for a great response all round. Happy customer."
"Clearly have a good team as the service I received was nothing short of amazing. Keep doing what you're doing. Fantastic work to the whole Firebox team you're doing a great job."
"Great customer service."
"This is the most incredible customer service."
"I still love the fact that you stay in touch with your customers in such a whimsical way I'll still be back for more. "
"Good to find there are still some customer services that has a sense of humour.