10th Feb 2012

Customer Reviews

We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"your customer service is excellent :-) "
Rebecca Knight - Feb '12

"Your customer service is second to none. I will certainly be returning as a customer. "
Lisa Clifford-Owen - Feb '12

"I want to say a HUGE thank you for always getting back to me with my many questions, it has been an absolute pleasure ordering from firebox due to your great customer service skills and I will highly recommend Firebox to my friends. "
Claire Walters - Feb '12

"Customer service blew my mind with their efficiency"
Mr. Daniel Wyer - Feb '12

"Wow, brilliant service as usual"
Leanne Smith - Feb '12

"the customer service from firebox UK is the best customer service I've ever received. Thank you very much. I am very impressed."
Sheethal Behari - Feb '12

"I love you firebox.com "
Simeon Harman - Feb '12

"You sir, are a complete legend and I bow to your awesomeness *bow bow bow*"
Kelly Bradford - Feb '12

"Thanks for your excellent customer service - very unusual these days! "
Debbie Gowers - Feb '12

"What fantastic service Firebox - thank you!"
Elizabeth Ford - Jan '12

"Just wanted to say thanks for such excellent customer service"
Kate - Jan '12

"Thank you for such good service"
Mrs. Christine Heapy - Jan '12

"This company must be the only decent company left in the Country. "
Miss. Chardonnay Marches - Jan '12

"Many thanks for the great customer service! "
Nic Ford - Jan '12

"I am glad to know that there is still someone so professional in the world"
Francesco Di Luisi - Jan '12

"Can I congratulate you on your excellent customer support."
Paul - Jan '12

"Thanks for a fantastic delivery, dispatched and delivered extra fast."
Dave Heinekey - Jan '12

"I have received great customer service and am very happy"
Anthony Ward - Jan '12

"What excellent service... if only everything worked as efficiently as Firebox"
Jenny Morgan - Jan '12

"I've never known such mind blowingly good service!"
Dan - Jan '12

"You guys rock, thanks for being so quick!"
Andrea-Ja - Jan '12

"Just to say ‘thank you’ for fast service, friendly assistants on the telephone and no hassle. "
June Galea - Jan '12

"Thank you very much! Your service is excellent!"
Soufyan Hammoudi - Jan '12

"Excellent customer service! "
Karen - Jan '12

"Thanks a lot for this nice service and very friendly correspondence. Super customer service - keep it! "
Anja - Jan '12

"The woman I spoke to was great, really friendly and professional. I would be more than happy to use you again and recommend you."
Michael Lashbrooke - Jan '12

"I must say that I am well impressed with the customer service at firebox."
Catherine Callaghan - Jan '12

"Thanks for your very efficient and impressive service"
Jenny Hamilton - Jan '12

"This reminds me why I love using firebox so much, once again thank you!"
Kieran McMahon - Jan '12

"Thank you to customer services - quick, polite, friendly and efficient. Like the firebox site - definitely something you don't find anywhere else & worth it's weight in gold.."
Susie Clements - Jan '12

"Thank you! I appreciate how Firebox customer service always seems to go that one step further than they have to. Suppose that's why I always use your company for my gadgets and fun presents :D"
Peter Paredes - Jan '12

"Thank you. You are very efficient. I like shopping with Firebox! "
Karen Gilchrist - Jan '12

"Thanks for your quick and welcome response, this action will certainly encourage me to continue purchasing items from Firebox."
Ken Hansell - Jan '12

"Your customer service is excellent!"
Dave K - Jan '12

"I would like to take this opportunity to say how impressed I was a the speedy delivery of the products I bought in, dare I say only a few days before Christmas. Well done you "
Cath K - Jan '12

"5* for your customer service :)"
Gemma - Jan '12

"I would really like to stress just how good you and the rest of the customer services team at Firebox have been."
Simon - Jan '12

"I am very pleased with the good customer service from Firebox."
Jenny - Jan '12

"Your customer service is amazing!"
Abbi - Jan '12

"Great customer services and a delight to see. My cats thank you as well. "
Mr Van Michaels - Jan '12

"Good customer service is something that is getting hard to come by now days, I know the company I work for have the same ethics as Firebox that the customer is valued and deserves to be treated correctly so its nice to see it been echoed by you guys. "
Simon M - Jan '12

"Your Customer Service has been very helpful and efficient"
Mrs J. Green - Jan '12

"The service has been exceptional. "
Peter C - Jan '12

"Great to see that Firebox and you guys deliver a great service."
Victor - Jan '12

"I was very impressed at the efficiency and speed of delivery of the article ordered"
A. Lee - Jan '12

"One of the greatest customer services ever on internet! Quick Delivery and packaged brilliantly and nice pack of sweets! Thanks for your fantastic services! Recommended!"
A.Colquhoun - Jan '12

"What fantastic customer service!"
A.Papworth - Jan '12

"My compliments to your excellent customer service"
D. O'Brien - Jan '12

"Fabulous customer service"
S.Ritchie - Jan '12

"I just want to say how delighted I have been with dealing with Firebox. I will use Firebox again with confidence and will recommend you to my friends as a good company to deal with. "
E.Morris - Jan '12

Show all 2252 customer reviews

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