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EST. 1998
Not For Everyone

Customer Reviews

We're committed at to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Fantastic! Customer service is mind-blowingly good."
Jonathan Sheridan - Mar '15

"Amazing, got into work and my Firebox stuff had arrived, super stoked! Thank you for your customer service. Regardless of the package taking a while to get here, you’ve been massively helpful and I appreciate your quick replies and nicely worded e-mails."
Richard Chambers - Mar '15

"AMAZING SERVICE WITH SUCH AMAZING HUMOR, I am DEFINITELY buying from here again! I am in love with firebox!! :D I LOVE THE HUMOUR YOU HAVE PUT INTO THIS SITE! you have AMAZING stuff. and I just adore your whole awesomeness. best freaking online shop! "
Helene Godbersen - Mar '15

"I will recommend your Company and spread the word to everyone I know."
Lucie Sangarakis - Mar '15

"Thanks so much, I am not good at online ordering. You guys and girls made it easy! Looking forward to my package arriving!"
Jonathan Milligan - Mar '15

"That's what makes Firebox no1 gadget site. Your customer service is phenomenal."
Gerry Johnston - Mar '15

"Customer service is #1. I will definitely recommend using Firebox in the future."
Dennis Hotter - Mar '15

"I just felt I had to give you some feedback on your terrific service. Firstly I received my order within 2 or 3 days.Wow! Now that is what I call service. This is a first for me no matter what postage you pay and believe me I order from many similar companies. Secondly, I found my order summary fun to read so congrats to the team who compiles these as it is so different from the norm and boring. Keep it up, I am sure many others appreciate your sense of humour as I did. Lastly what a lovely touch to send the little bag of sweets along with the order, everyone enjoys a little freebie, even though for me it is lent and I am trying to abstain but hay! ho! Easter is around the corner so I will indulge then .....if I can keep my friends and their mittens off them! I have recommended Firebox to many and will continue to do so. You deserve every success and even though I hate to let people into my gift secrets I feel that EVERYONE should know about you. I'll be back again."
Marie Baker - Feb '15

"I would just like to say a HUGE thank you to all you guys there. I am so pleased with the way you have dealt with my problems and plus your very quick delivery times. I am so happy to call myself one of your customers and I am more than happy to tell my friends and family about your site."
Byron Green - Feb '15

"Super quick delivery, amazing selection with decent prices! 10/10 would Firebox again!"
Ryan Murphy, Northampton UNITED KINGDOM - Feb '15

"Fantastic "
Ben, Dover UNITED KINGDOM - Feb '15

"Amazing as always "
Matthew, Havant UNITED KINGDOM - Feb '15

"I Love firebox! and will continue to shop here in the future "
William, Malvern UNITED KINGDOM - Feb '15

"Excellent as always"
Anthony, Sittingbourne UNITED KINGDOM - Feb '15

"Fast dispatch and delivery, well packaged. Very happy!"
Laura, Stoke-on-trent UNITED KINGDOM - Feb '15

"The order arrived promptly and in perfect condition. I also loved the fact that i was kept up to date with the progress of my order by email"
Coraline, London UNITED KINGDOM - Feb '15

"Very good!"
Sarah-Jane, Staines-upon-thames UNITED KINGDOM - Feb '15

"Stunning, always happy with communication, service, price, dispatch, quality, makes me all warm inside! "
James, Plymouth UNITED KINGDOM - Feb '15

Galin, London UNITED KINGDOM - Feb '15

"Very fast delivery, love the quirkiness of the product, definitely buy from them again :)"
Laura, Northampton UNITED KINGDOM - Feb '15

"There aren't enough adjectives in the dictionary to describe the awesomeness of firebox. Comical Gifts & Extraordinary products! "
Kathryn, Thornton Heath UNITED KINGDOM - Feb '15

"Excellent as always, smooth and quick"
Sam, Dunstable UNITED KINGDOM - Feb '15

"Awesome as ever :)"
Ginny, Hampshire UNITED KINGDOM - Feb '15

"Brilliant and easy"
Alexandra, Sheffield UNITED KINGDOM - Feb '15

"I love firebox! "
Jessica, Banbury UNITED KINGDOM - Feb '15

"Customer service was brilliant! :) "
Freja, Llangollen UNITED KINGDOM - Feb '15

"Everything was smooth and fine and dandy. Everything arrived when it said it would in perfect condition including a snack for me. "
Victoria, Southport UNITED KINGDOM - Feb '15

"Totally splendiferous!"
Jacob, Redhill UNITED KINGDOM - Feb '15

"Very good! Customer service was second to none. Arrived when it said it was. Was exactly what I ordered. And a healthy dose of flattery!"
Holly, Basingstoke UNITED KINGDOM - Feb '15

"Excellent service as ever!"
Michael, Warminster UNITED KINGDOM - Feb '15

"Really positive, i enjoyed the sarcasm and humor in the emails i was sent. "
Michelle, Birmingham UNITED KINGDOM - Feb '15

"Indescribably wonderfully enigmatically frivolous "
Paul, Chester UNITED KINGDOM - Feb '15

"Perfect. Item delivered in good condition and on time. What more could you want?"
Amy, St. Helens UNITED KINGDOM - Feb '15

"brilliant love you firebox"
Jamie, Leicester UNITED KINGDOM - Feb '15

"Very enjoyable, i would use firebox company again for sure"
Timothy, Watford UNITED KINGDOM - Feb '15

"Fast ordering fast delivery it's great"
Donna, St Helens UNITED KINGDOM - Feb '15

"I love firebox!"
Holly, Godalming UNITED KINGDOM - Feb '15

Vati, Kaposvar HUNGARY - Feb '15

"Wasnt expecting customer service this good!"
Richard Brophy - Feb '15

"I love using firebox, I love the sweets that come with my purchases. It's just a trendy site to browse. Super helpful staff"
Vicky, Kettering UNITED KINGDOM - Feb '15

"Magical "
Kate, Aberdare UNITED KINGDOM - Feb '15

"Excellent, would highly recommend overall experience."
Angela, Glasgow UNITED KINGDOM - Feb '15

"This was my first order and I have only good things to say! Expected delivery was 4-5 days but came next day! Fab! "
Sian, Caerphilly UNITED KINGDOM - Feb '15

"Marvellous "
Kathryn, Wokingham UNITED KINGDOM - Feb '15

"Excellent as usual "
Barbara, Leamington Spa UNITED KINGDOM - Feb '15

"Excellent transaction "
Matthew, Stoke-on-trent UNITED KINGDOM - Feb '15

"Unique gifts, easy to shop and excellent service."
Margaret, London UNITED KINGDOM - Feb '15

"Very good! Very impressed and all the confirmation emails where humorous. Better than the standard crap you recover from Argos! "
Chris, Essex UNITED KINGDOM - Feb '15

"Really quick delivery of quality products. No complaints or problems, which is rare when interest shopping."
Harry, Witham UNITED KINGDOM - Feb '15

"Really fast service and really helpful! Well packed items! Can see it was handled with care"
Claire, Gloucester UNITED KINGDOM - Feb '15

Show all 3336 customer reviews