Customer Reviews

We're committed at to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Easy. Fast and funny as hell as always :D"
Vikki - Oct '16

"Excellent. Fast delivery. Free lollipop in package, what more could a girl want?"
Victoria - Oct '16

"Fast delivery, and make buying Christmas and birthday presents more exciting! Plus, you get a reputation for being an awesome gift giver : )"
Lizza - Oct '16

"Absolutely incredible! Honestly your products are amazing! "
Emily - Oct '16

"Exceptional. I never thought I'd describe ordering an item online as a fun experience but here we are...."
Samuel - Oct '16

"Great site for "out of the ordinary" items, stocking fillers etc :O)"
Rhoda - Oct '16

"Excellent ordering experience and communication from Firebox. Also, I really like the humour of their website and communications. "
Ali - Oct '16

"Fantastic! Very quick very efficient and good at communicating each stage of delivery :) "
Helen - Oct '16

"Amazing. I love Firebox, always have, always will. Never had a problem, customer service is genuinely lovely also. Brilliant site."
Kat - Oct '16

"I love the way usually boring texts and emails are written. Firebox makes it way more fun and I wish I could get emails from them every day."
Ellen - Oct '16

"Mindbogglingly superlative. Jolly good show, Firebox types!"
Lidbert - Oct '16

"I wanted to congratulate you on having such an awesome sense of humour and such cool products, you're doing it right Firebox, don't stop, ever."
Lewis I - Oct '16

"Great! I always love dealing with firebox! They are not like other companies, and I like that!"
Travis Lee - Oct '16

"Firebox has continuously been a fantastic service that I think I will use for a long time!"
Scott - Oct '16

"Brilliant everytime!, Great service, easy to use website, quick delivery, great prices. "
Lauren - Oct '16

"I love firebox. You always have the best gift ideas and your packaging and delivery is spot on. Thank you so much for all the entertainment!"
Lavanya - Oct '16

"Excellent online shopping experience. "
Julie - Oct '16

"I love firebox. I know my wife has bought me something from you for my birthday and I'm so excited. "
Morag - Oct '16

"Always great, I've bought a few bits from firebox and the products are always brilliant and delivery always fast"
Jack - Oct '16

"Using firebox is great: delivery is accurate, the products are great and nothing is too serious... Love it!"
Jamie - Oct '16

"FANTASTIC - Customer Service is the best I have ever come across. Smashing it, across the board. "
Eva M B - Oct '16

"Firebox provides a magical service, using the right words and atmosphere for obtaining mythical creatures online."
Anna - Oct '16

"I love firebox. I literally use it for all my gifts. Always arrives fast and you guys look after me, putting sweets in every parcel."
Benjamin - Oct '16

"Fantastic service. Delivery was a lot faster than I expected, with the items packaged really well. Thoroughly recommended."
Richard - Oct '16

"I love firebox ! The products are so great and unique. Love the little surprise sweets you get as well "
Jasmine - Oct '16

"I love ordering from Firebox! Delivery is always super quick and the customer service is fantastic!"
Chelsea - Oct '16

"Love the cheekiness of the company. Really great customer service."
Shannon - Oct '16

"Brilliant. Pre ordered this item which clearly came into stock early & was dipatched & delivered well before i expected it."
Tracy - Sep '16

"I love this Company from its amazing customer service to its zany emails and crazy brilliant merchandise . Def recommend. Will use again."
Anita - Sep '16

"Super, great company would recommend & have done so without hesitation "
Sue - Sep '16

"Excellent as ever, couldn't fault this marvelous website if I tried. From one strange guy to a strange company, keep up the awesome work :)"
Craig - Sep '16

"I have always received excellent service from firebox, hence I keep coming back."
Iain - Sep '16

"Excellent, love it. My new favourite site. I'm easily amused just with your style of language. Don't ever change."
Garret - Sep '16

"Whole experience was great. Emails to keep me updated on when my item was being delivered and came in excellent condition."
Kelly - Sep '16

"Always love ordering from Firebox, such bespoke and cool gifts and stuff! With the BEST messages and customer care :)"
Helen - Sep '16

"The product was excellent, as was the delivery and communication. The best part about my purchase was the legendary firebox wit."
Connor - Sep '16

"Really Great, fast, great products , discovered this website for the first time when searching for a gift! "
Hollie - Sep '16

"I can always rely on fast despatch, regular updates and amazing gifts for hard-to-buy-for people. Which means I also then buy for me. "
Katy - Sep '16

"Prompt delivery, lovely gift wrapping, great website. Thanks so much! "
Darragh - Sep '16

"Spiffing service as always, most reliable gift giving website I've ever used!"
Amelia - Sep '16

"Great, I like the personality of the company. More like a mate sending you stuff than a faceless Corp."
Pamela Glennie - Sep '16

"I absolutely love Firebox! I always look for weird things to buy as gifts for friends and family. And doing student discount is great!"
Beth - Sep '16

"Easy to use the website, easy to order and delivered fast. Ta very much Firebox, you're ace :)"
Claire - Sep '16

"A great experience and I found some excellent products that I will be purchasing in the future. "
Tyler - Sep '16

"Fantastic service, excellent attention to detail! "
Kelly - Aug '16

"Great - a refreshing change to deal with such an upbeat company! "
Liz - Aug '16

"Really cheerfull chap on the phone when I ordered, then on delivery I came home to a gorgeous box which my cat Spencer has taken residence."
Sam - Aug '16

"Love all the little jokes around the website and throughout the buying and dispatching process. Makes it all more fun!"
Mastervilla - Aug '16

"Excellent as always, firebox you did it again. I wanted something cool, but useful and you delivered - literally. Thankyoy so much x"
Mercedes ph - Aug '16

Darren - Aug '16

Show all 3735 customer reviews