We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...
"I think your customer service is some of the best I've ever experienced."
"Your presentation for me embodies, joie de vivre and the vitality of a life lived to the full, your delivery and customer service match that standard too. Thank you. You are life enhancing."
"I found all the staff extremely friendly and cheerful. Would definitely recommend Firebox to all my mates."
"A fine bit of customer service, better than amazon, they are pants. "
"I am extremely impressed with your customer service."
"I must say, the customer service of firebox and the marketing used rocks! "
"Thank you for such brilliant service, that's really helpful. I'll certainly
recommend to others to shop here."
"I can honestly say everyone I ever speak to at Firebox is brilliant."
"You are probably my favouritest online shop in all unimaverses."
"What awesome people you are."
"Your customer service team are the friendliest I have have ever encountered on my travels through the mystical land of the Internet."
"I am very impressed with Firebox's customer service! The personal touch and quick response really is amazing."
"Truly fantastic customer service."
"I'm very impressed with your customer service."
"Excellent customer service as always."
"Just wanted to drop you a message to thank you for your funny yet informative emails about my purchase. Sadly I'm nowhere near as hilarious as you. But thank you."
"Fantastic customer service from you! Best customer service I've received from anyone for a while!"
"Things do go wrong in business and it's about how you handle them above all. I'm please to say that you have given great customer service and I will be happy to use your site in the future."
"I love the vibe of the whole site, the way it's presented, the
descriptions and obviously the stuff you sell."
"Keep up the good work though! I love the site, and the customer service is spot on."
"Excellent service from yourselves, as always."
"Thank you guys so much for amazing customer service!"
"It made my week knowing that out there, somewhere is a group of glorious human beings who know how to run a business, and that is with the importance of not taking life and work too seriously. So good job top notch stuff."
"I'm really impressed by the service you guys
"Your customer service (through the website, or twitter, etc) is stunning. The cheeky banter with your customers is hilarious and kind hearted. You care, about what we want.. and that's all that matters."
"I will absolutely be ordering from my again and have recommended you to everyone."
"I love everything about the site and the service. As for the "would you recommend us to a friend" question, you should have another possible answer: "I already do: enthusiastically & unreservedly!"
"I just want to say that this is probably the best customer service I have received in a VERY long time. Super impressed, thank
"I would just like to say is that I cannot fault Firebox as your service has been fantastic throughout so thank you!"
"You are true professionals."
"I just wanted to let you know what a fantastic service I received from you."
"I wish all customer service was as friendly as you."
"You guys are an absolute blast to order from!"
"It's nice to see a company that not only has great customer service, but a great sense of humour too."
"What a pleasure to find such
accommodating customer service in this day and age!"
"The customer service quality is one of the reasons I'm constantly buying stuff from you!"
"Thanks again for your awesomeness."
"Thank you and the team for all your help! You've been more than helpful."
"Many thanks again - the service has been excellent!"
"My best regards to all the team for making shopping so much easier."
"Just wanted to say what a brilliant service you provided. First time using Firebox will definitely be ordering more gifts from you!"
"You've been absolutely brilliant and I can't praise your
"Keep up the good work bringing cracking stuff to us minions!"
"This company's customer service is absolutely brilliant and I will eagerly recommend you to anyone and everyone that I know."
"I would like to say thank you for the great service"
"So brilliant! Have never known such an amazingly worded company with such cool stuff before! So happy one of my friends told me about you guys!"
"Thank you, your email made me feel rather special."
"I would like to say thank you for the great service."
"Firebox customer service is top class. Love the quirky descriptions and emails."