Customer Reviews

We're committed at Firebox.com to providing you with the latest gadgets, games and cool stuff, as well as making your shopping experience safe, simple and convenient. This includes both your visit to our website and any after sales support. Don't believe us? Well, for the cynics among you, here's a selection of comments made by satisfied customers...

Latest 50 Reviews:

"Amazing site, amazing products. Always come here when in need of something funky and different!"
Amber - Jan '17

"fast shipping, excellent"
Riona - Jan '17

"The process has been seamless from choosing the gift to receiving it, amazing!"
Ksenia - Jan '17

"Efficient, quick, with unusual, joyful gifts that are a delight to own."
Samantha - Jan '17

"Great customer service. Delivery is always very quick. Products are always great!! I always recommend it to friends!"
Lauren - Jan '17

"Firebox are always great to deal with, items always arrived quickly and so well packaged. Such a great range of products too!"
Stephanie - Jan '17

"Brilliant, quirky products available - all my purchases so far have been spot on! Fast delivery time too. Would (and have) recommend!!"
Kezia - Jan '17

"I've only ever ordered twice, Both for gifts and both times the outcome has been great. Both absolutely LOVED their gifts! :)"
Rona - Jan '17

"Firebox is a website I trust in when I need to find a original and unique gift for my friends! There's always a little candy in the box :) "
Bruno - Jan '17

"Great company, fantastic products and assuringly reliable service. "
Liam - Jan '17

"Great company and fantastic customer service. Their communication is prompt and friendly. "
Shannon - Jan '17

"My firebox experience has always been excellent ever since the first time I bought of them in 2012. I'm always telling friends about them."
Jordan - Jan '17

"Would do it again every day for the rest of my life if I could afford it. Best surprises I've ever seen and gender neutral."
Krystal - Jan '17

"Swish website, amusing confirmation emails, and speedy delivery. Very positive. "
Jennifer - Jan '17

"I've used firebox for years and have never been disappointed in the products or service "
Elizabeth - Jan '17

"brilliant! only problem is choosing from all the amazing stuff, without bottomless funds!!"
Becca - Jan '17

"Hilarious, I love a good sense of humour and the emails put a smile on my face, plus they were professional and as ever I'm very pleased"
Joanna - Jan '17

"I always love ordering from Firebox. A fun site, easy to use; lots of awesome gift ideas and always prompt to deliver!"
Nadege - Jan '17

"The customer service is very very good , love the products , great packaging and fast delivery . "
Francoise - Jan '17

"Simply put - pure gold - from start to finish and love the banter you guys write - makes shopping for random things like loo lights a dream!"
Tracey - Jan '17

"Probably the most amazing online shopping experience I have ever had. I am still basking in the brilliance of the whole process. "
Jaime - Jan '17

"You guys are fabulous, awesome, superb, amazing and fantastic. Quick and easy to use website, excellent and speedy customer service! "
Amelia - Jan '17

"Excellent. Will keep coming back again and again."
Matthew - Jan '17

"Firebox are gods amongst mere mortals."
William - Jan '17

"Great service, cool products"
Jenny - Jan '17

"Speedy dispatch and delivery. Excellent packaging and communication."
Kyle - Jan '17

"Great experience. My first time using Firebox but it wont be the last. Great and fast delivery, despite it being christmas week!"
Kat - Jan '17

"Love the website, fantastic products and service! Will keeping coming back and recommend to everyone I know!"
Aaron - Jan '17

"Brilliant website easy to navigate, easy shopping, easy checkout and emails to let you know what's happening with the order what's not to love?!"
Sarah - Jan '17

"Sameday dispatch, next day delivery far exceeded my expectations. Good packaging and updates on dispatch and delivery status."
Noel - Jan '17

"Customer service was fantastic. Easy to get through on the phone and follow up email answered promptly! "
Anna - Jan '17

"Thank you so much to the entire Firebox team for such stellar service!"
Shalagh-Ann - Jan '17

"Quick delivery, very good price and everything is of a fantastic quality. Will definitely be ordering again for more weird & wonderful gifts"
Victoria - Jan '17

"Always a pleasure to buy from firebox, great customer service mixed with quirky, fun and useful products. Guaranteed to find the right gift"
Richard - Dec '16

"As always my Firebox experience was without fault, you guys are truly heavenly beings "
Holly - Dec '16

"Very good excellent service, packaging very good "
Len Hall - Dec '16

"Found the perfect gift within seconds! All within the comfort of my bed. Arrived the next day, and no untoward deaths/backstabbing massacres"
Kate - Dec '16

"I have ordered a few things from firebox and it's always great unique stuff, love it!"
Nicola - Dec '16

"Fabulous I love the quirky gifts on your sight, a few were purchased in this household as gifts. The jolly update emails,quaility of items"
Geraldine - Dec '16

"Same as ever, speed delivery, great packaging, easy ordering."
Lucy - Dec '16

"Fantastic would recommend to everyone"
John - Dec '16

"Excellent - you choose all the words for your communications with care and it shows."
Trudy - Dec '16

"Always like shopping at firebox. My first stop for entertaining imaginative gifts "
Frankie - Dec '16

"Great communication, prompt delivery after dispatch notification. Love the stuff on this website "
Lauren - Dec '16

"The only thing that would have made it better, is if an actual unicorn flew to my address and promptly started crying into a bottle."
Nicholas - Dec '16

"Absolutely fantastic Firebox experience, from your amazing product choice right down to your swift delivery!!! "
Lee - Dec '16

"It's great. Such a cool website and will be coming back again; quick reliever and constantly updated. Plus it's humorous "
Alexandra - Dec '16

"Quirky and a little barking is how I'd describe Firebox. But thanks to them I now have a site I can go to when I need a quirky gift! Cheers!"
Paul - Dec '16

"Excellent service all round!! Will definitely be using again!"
Marcus - Dec '16

"Fantastic. Great company with great customer service. "
Kelly - Dec '16

Show all 3910 customer reviews