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Contact Us

By Telephone: 1-888-590-FIRE / 1-888-590-3473
Opening Hours: Our Customer Service team are available from 7am to 1.30pm (Eastern Time) Monday to Friday:

Time ZoneHours
Eastern Time7:00 am - 1:30 pm
Central Time6:00 am - 12:30 pm
Mountain Time5:00 am - 11:30 am
Pacific Time4:00 am - 10:30 am
By Email: sales@firebox.com
Twitter Follow us @firebox
By Fax: (302) 397-2518
Mailing Address: Firebox.com, Inc.
c/o NFS
100 Pine Ave
Holmes
PA 19043
Returns: Firebox.com Returns
2050 Elmwood Ave
Sharon Hill
PA 19079

(This is our address for unwanted goods. For faulty goods, please contact us and we will provide you with a free shipping address.)
Press Enquiries: pressusa@firebox.com
To advertise: click here
Company Details: Firebox.com, Inc. is a Delaware Corporation and a wholly owned subsidiary of Firebox.com Holdings, plc.
Global Head Office:

Firebox.com, Inc
Firebox House
Ardwell Road
London
SW2 4RT
United Kingdom

The Firebox Team


Buying & Merchandising   |   Corporate Sales
Stock Control   |   Finance & Accounts   |   Public Relations
Marketing   |   Customer Services   |   Technical
Design   |   Warehouse




Michael Smith
Chief Executive

twitter @acton

Tom Boardman
Technical Director

Christian Robinson
Managing Director & Head of Marketing

twitter @crobinuk

Buying & Merchandising:


Ben Fowler
Senior Buyer

Ryan Collins
Buyer

Rachel Helyer
Assistant Buyer

Corporate Sales:


Adam Donovan
Trade & Corporate Sales Manager

Stock Control:


Matt Shone
Stock Controller

Marketing:

Naomi Brown
Online Marketing Manager
Alice Venning
Alice Venning
Marketing Assistant

Public Relations:

Claire Wood
PR Manager

James Rowe
Press Officer

Finance & Accounts:

Alison Sakai
Head of Finance
Ben Moran
Ben Moran
Office Administrator

Technical:


Paul Wright
Web Developer

Scott Geary
Web Developer

Oszkar Nagy
Systems Administrator

Design:


Aaron Buckley
Senior Designer
Ric Nicol
Rik Nicol
Designer

Andrew Hill
Designer

Customer Services:


Steve Law
Operations Director

Kristian Bromley
Head of Customer Services

Sarah Kabunga
Customer Services
Team Leader


Dylan Rohan
Customer Services Team Leader

Alexandra Dey
Customer Services

Joseph Hurn
Customer Services

Warehouse:


John Gibb
Warehouse Manager

Dave Judd
Warehouse Supervisor

Kevin Smith
Operations Administrator


Junior Johnson

Allan McMichael

Tomas Kotek


Justyna Sadlak

Leszek Dziechciarz